Duty of care


Posted on Jan 06, 2019

Duty of Care is an important focus at Aadvanced Limousines.

At Aadvanced Limousines, we pride ourselves on providing top-of-the-line ground transportation and chauffeured services. We want our clients to enjoy a comfortable, safe, stress-free experience. Whether we are transporting them to a busy airport, a high-stakes business conference, or out for a night on the town, safety is our priority. Our clients include corporations and individuals utilizing our extensive fleet of luxury vehicles. Our fleet options are made up of private sedan’s & SUV’s, large limousines and Buses. Whether our clients need a quick ride to catch a chartered airplane or a fleet of mini coaches for a wedding shuttle or company event. Aadvanced Limousines is ready to provide not just transportation, but convenience, comfort, and safety that comes from our strict adherence to the principles of duty of care.

The duty-of-care system is a customer safety and satisfaction metric specialized for the transportation industry. Because we achieve the duty-of-care standards, our customers know they receive high-quality service every time. It provides measurable goals for our employees, from our chauffeurs to our reservationist, that ensures we provide the consistent, on-time performance to every customer that uses our service. Our team provides excellence through duty of care, we adhere to the following standards:

We Employ Professional Chauffeurs

Our chauffeurs are experienced in safe, smooth operation of our vehicles. They take pride in navigating busy roads, following the most efficient routes. Our Chauffeur team is always employing the defensive-driving techniques they’ve learned during training. Before hiring on, all of our chauffeurs undergo extensive background checks. These checks include criminal, driving, and employment records. This means our clients are free to focus on business, enjoy a worry-free night, or just sit back and enjoy the ride.

Our Fleet Always Stands Tall

We know a big reason our clients ride with us is they want a reliable, well-maintained, impeccably clean vehicle. Our maintenance team takes care of our fleet to ensure they are always in tiptop shape. Our chauffeurs ensure their vehicles are clean and ready for every passenger. They perform a pre-trip inspection before each ride and follow up with a post trip when finishing out their shift. Our management orders the most up-to-
date cars, so our customers always ride in luxury and comfort.

Insurance Standards Fit for Our Clients

Proper insurance coverage is crucial in the duty-of-care model. We take safety and reliability very seriously and we don’t cut corners on any of our vehicles or insurance. Our entire fleet carries the requisite coverage for all situations. This allows our clients to ride with peace of mind. Five-Star Customer Service is Aadvanced Limousines and the customer-service model we live by. To foster this, we provide 24/7 dispatch, GPS tracking
and navigation, and on-time, every-time service. We also protect our customer’s data and private information every step of the way. Our performance is always evolving to meet the ever-changing demands of business and our clients. When considering limo rental and hiring Chauffeured Transportation, contact Aadvanced Limousines for a stress-free experience. Our vehicles are luxurious, comfortable and clean.
Our fleet is diverse, allowing us to handle between one rider and a busload. Our chauffeurs arrive on time and welcome you into a clean, state-of-the-art vehicle. We leverage technology that will allow you to track the arrival of your vehicle. We provide comfortable, safe transportation and a rider experience that ensures clients call Aadvanced Limousines again and again.

Sincerely,

Ken & Kristie Carter